Privacy Policy

Effective Date: December, 2021

HRWS respect your privacy, and we acknowledge that you have an expectation of privacy related to any personal information we collect from you and we have certain obligations with respect to the same. Human Resources Worldwide Solution (HRWS) supports the various international and local privacy laws and has procedures in place to meet the requirements of those laws.

This Privacy Policy supports our privacy principles and informs you about our practices for gathering, storing, and using the personal information of individuals who use our websites, apply for or who are employed or assigned by HRWS and those who are representatives of our customers (including prospective customers), service providers, and suppliers.

If you have questions, please contact at:

Phone: + 355 68 364 2369

E-mail: info@hrwsolution.com
Adress:Rruga ‘Behlul Hatibi’
No 8 ,Tirana,Albania

INFORMATION WE COLLECT

HRWS collects, stores, and uses personal information to provide our recruiting, employment, outsourcing and related professional services. We collect personal information about individuals who:

• visit our websites,
• are employed, assigned, or placed by HRWS,
• apply for or are considered for employment, assignment, or placement with HRWS, and
• are representatives of our customers (including prospective customers), service providers, and suppliers.

We may collect, store, and use the following categories of personal information:
1. Information we collect as part of the registration process, recruitment or job-matching services whether provided online, in-person, or by telephone.

• Contact Information – Name, postal address, email address, and telephone number.
• Professional Information – Job title, department, or job responsibilities.
• Resume Information – Employment and education history, language proficiencies, security clearance information, and other work-related skills, awards, personal interests and activities, and information regarding your career interests and other qualifications for or desires regarding future employment opportunities, including information regarding desired compensation and benefits.
• Information you provide about others – Referrals, references or information regarding your emergency contacts.
• Job-related social media data – Information from and related to publicly published profiles you’ve created on job-related social media platforms and job boards (such as LinkedIn, etc).

2. Information we collect as part of the hiring and on-going employment processes.

• Contact Information – Name, postal address, email address, and telephone number.
• Identification Data – Social security number, social insurance number and/or driver’s license, passport, or State/Province ID number and contents.

3. Information we collect as part of the hiring and on-going employment processes.

• Contact Information – Name, postal address, email address, and telephone number.
• Identification Data – Social security number, social insurance number and/or driver’s license, passport, or ID number and contents.
• Screening Data – Drug, alcohol, and criminal background checks.
• Financial and Benefits Data – Personal identification number, social security number, benefits selections potentially including health insurance, and disability and health-related information, and health information, including that related to a work-related claim
• Information you provide about others – Referrals, references or information regarding your emergency contacts.
• Demographic Information – Date of birth, citizenship and work authorization status, and any other identification provided to HRWS for application or employment purposes.
• Additional demographic information – Gender, race, ethnicity, disability, ideological views or activities.

4. Information when you communicate with us whether in person, through our website or via e-mail, over the phone, through social media, or via any other medium.

• Contact Information – Name, postal address, email address, telephone number or social media account details (depending on how you choose to communicate with us).
• Communications – Details of communications with us (including when it was sent, when it was received and where it was sent from (such as our website, post, telephone, e-mail, or social media)), as well as messages to you (including information that you may post on our social media platforms)

5. Information that we collect incidentally from other sources or public sources.

• Public Information – Information available in the media, social media or wider social media platforms (Facebook, Twitter, and LinkedIn), and security systems.

WHY WE USE THE INFORMATION WE COLLECT

1. Information we collect as part of the registration process, recruitment or job-matching services whether provided online, in-person, or by telephone. We use this information to:

• create, manage, and administer an individual’s relationship with us;
• assess an individual’s suitability for employment and employ individuals;
• match candidates with potential positions;
• offer candidates placement at our customers;
• refer an individual for employment to one of our customers;
• provide general work-seeking services to individuals;
• meet our obligations when acting as an employer in connection with the contract of employment and other obligations which apply to us under applicable employment laws;
• meet our obligations to an individual in respect of our contract with the individual when we act as an employment agency, recruiter, hirer, outsourcing or related professional services agency;
• maintain appropriate records for potential and/ or actual litigation or investigations concerning us or any group company or its officers; and

2. Information we collect as part of the hiring and on-going employment processes. We use this information to:

• to meet our obligations when acting as an employer in connection with the contract of employment and other obligations which apply to us under applicable employment laws;
• manage the employment relationship with an individual, including for human resources management (for example career development, training, talent management, performance management, appraisals, and disciplinary and grievance management);
• detect or prevent any inappropriate behaviour or breach of our policies, including protecting our intellectual property, confidential information, and assets;
• make contact in an emergency;
• meet our obligations to an individual in respect of our contract with the individual when we act as an employment agency, recruiter, hirer, outsourcing or related professional services agency;
• contact individuals via regular mail, e-mail, phone, text messages, and online communication platforms about our company or job openings that match the individual’s stated preferences, qualifications, and/or profile; these communications will only come directly from HRWS (or agents working on behalf of HRWS);
• to maintain appropriate records for potential and/ or actual litigation or investigations concerning us or any group company or its officers; and

3. Information we collect from individuals representing organizations. We use this information to:

• provide and manage staffing placement, consultancy, outsourcing, and vendor management services;
• develop and maintain staffing and outsourcing relationships with our customers, suppliers, and service providers. We use the information, including delivering event and marketing communications, through e-mail, telephone, text messaging, direct mail, and online communication platforms. These notifications will provide instructions on how to opt out of receiving similar e-mails or communications from the service; and
• improve our services and develop new services based on the preferences and behaviours of these individuals.

4. Information we collect through your use of our website. We use this information to:

• identify issues with the website or application and user’s experience of the website or application;
• monitor the way our website is used (including locations it is accessed from, devices it is accessed from, understanding peak usage times, and analyzing what functionality and information is most and least accessed).

5. Information when you communicate with us whether in person, through our website or via e-mail, over the phone, through social media, or via any other medium. We use this information to:

• answer any issues or concerns;
• monitor communications for quality and training purposes;
• develop new services which is based on the information you provide;
• improve our services based on the information and feedback you provide and the information and feedback provided by others;
• personalize our service to you to take account of the information and feedback you have provided; and
• make necessary disclosures in response requests which we are legally required to comply with, to law enforcement or regulatory authority, body or agency, or in the defence of legal claims.
• We may use personal information to permit you to participate in live social media feeds. If you choose to participate, your public username may be displayed on the sites along with your post, including, but not limited to, comments, images, and video. We may provide you with access to third-party functionality that allows you to post content to your social media account(s). Any information that you provide through use of this functionality is governed by the applicable third party’s privacy policy, and not by this Privacy Statement.

6. Information that we collect from third party partners, our customers, and other HRWS companies. We use this information to:

• ensure that individuals are genuine and to verify the information provided to guard against fraud and other criminal activities;
• provide, manage, and administer our services to individuals and our customers;
• manage and administer our IT systems;
• personalize our service to you by complementing your behaviours and preferences;
• perform statistical analysis and research into the individuals using our services so that we can better understand our users and develop and improve our services to meet the needs and preferences of our users and our customers; and

7. Information that we collect incidentally from other sources or public sources. We use this information to:

• maintain market awareness;
• build and maintain social media presence and branding; and
• provide security to our premises.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

LEGITIMATE INTERESTS

As mentioned above, we can, sometimes, use your personal information where this is necessary for our legitimate interests (or those of a third party). This includes where use of your personal information is necessary to:

• ensure effective administration and management of your employment or engagement (including your potential employment or engagement), benefits, management of the business, and business continuity;
• ensure our assets are protected, kept confidential, and not used for inappropriate or unlawful purposes;
• prevent, detect, or investigate unauthorized use of our systems and ensure we comply with law and our policies;
• ensure we can contact you or your family in the case of an emergency;
• check you are legally entitled to work, manage performance, discipline, and promotion processes;
• manage training and development requirements;
• maintain product development and enhancement, along with effective marketing through analytics and profiling for business intelligence;
• deal with disputes and accidents and take legal or other professional advice;
• comply with another country’s laws and regulations;
• prevent fraud and financial crime; and
• ensure network and information security.

FAILURE TO PROVIDE INFORMATION WHERE REQUIRED

Where we are requesting information from you in order to employ or engage you, or in order to place or job-match you, if you do not provide the information that we have identified as required we may be unable to properly assist with your request for employment, placement, or job-matching to be performed by HRWS.

RETAINING YOUR INFORMATION

We will retain your personal information for as long as is necessary to provide you with the services requested, or for other necessary purposes such as compliance with a law, regulation, or other legal authority, or as is otherwise permitted to be maintained for other legal purposes, such as audit, security, fraud prevention, or preserving and defending HRWS’s legal rights.

Due to our various obligations for retaining records, retention periods may vary. For example, we will retain a copy of your contact details if you object or opt-out of receiving direct marketing communications from us.
We use the following criteria to determine retention periods:

• how long the data is needed to provide staffing and managed services and operate our business;
• whether there are contractual or legal obligations that exist that require us to retain the data for period of time;
• whether an individual has agreed to a longer retention period;
• whether the data is considered to be sensitive data, and

In all cases, we will continue to protect your personal information in accordance with the terms of this Privacy Policy. We will also routinely refresh our information to ensure we keep it up-to-date.

INFORMATION WE SHARE

HRWS holds its employees, agents, and suppliers accountable for maintaining the trust that you place in us with your personal information.
For individuals, HRWS shares the data that is necessary to perform its staffing and outsourcing services with other HRWS entities, customers, suppliers, or with service providers that may be engaged to assist in managing the processes required to provide these services.
Any engagement of a customer, supplier, or service provider will be governed by appropriate contractual requirements limiting the use of your information for any purposes beyond those specifically directed by HRWS and requiring that they ensure sufficient administrative and technical security mechanisms are in place to prevent your information from being improperly used, disclosed, or accessed.
We share only the necessary data to facilitate the employment and managed services requested by you, or in order to provide our staffing or outsourcing services, we share your personal information with:

• our customers or suppliers for potential placement, employment, outsourcing and related professional services opportunities;
• our customers or suppliers who are seeking employees that match your qualifications and profile;
• the company to which you have been assigned to work, in order to integrate with their application and employment processes;
• managed service providers that administer and manage contingent workforce programs for our customers;
• service providers that perform outsourced administrative services on our behalf, such as applicant tracking systems, human resource information management, payroll processors, and benefit administrators, and

At all times, HRWS shares your personal data with these third parties only for recruitment, placement, employment, outsourcing and related professional purposes.

We also share your information with certain other third parties. We will do this either when we receive your consent or because we need them to access your information to provide services to you or for one of the other purposes set out in this Privacy Policy.

As a result of HRWS’s operations, the sharing of your information with other HRWS entities, service providers, suppliers, and customers may result in your data being sent to countries outside of your country of residence, which may have data protection laws that differ from those in your country of residence.

Regardless of the source or destination location of your information, HRWS will at all times protect your information as described in this Privacy Policy and abide by all applicable data protection laws. HRWS remains responsible for information that we share with third parties for processing on our behalf.

DATA SUBJECT’S RIGHTS

We respect your right to access and control your information and comply with applicable data protection laws and regulations. The amount of personal information you are required to supply when engaging our services is consistent with HRWS’s interests in providing our services to you.
We process personal information about you for the purposes set out in this Privacy Policy, including to provide recruitment, placement, employment, outsourcing or related professional services, operate our business, comply with our legal and contract obligations, and fulfil other legitimate interests of HRWS. In most countries in which HRWS has an employment contract with you, the processing of contact, payroll, and benefit information is a contractual or statutory obligation, and failure to provide information to allow processing may restrict your ability to be employed by HRWS.
You may have certain rights in relation to your personal information. The availability of these rights and the ways in which you can use them are set out below in more detail.

ALBANIAN LAW ABOUT PRIVACY RIGHTS

For individuals located in Albania, HRWS complies with the data protection laws in the country, and if applicable, you have the following rights:

• To know what personal information is being collected about you.
• To know whether your personal information is sold or disclosed and to whom.
• To say no to the sale of personal information.
• To access your personal information.
• To request the deletion of any personal information.
• To equal service and price, even if you exercise your privacy rights.

 

OTHER PRIVACY RIGHTS

Under the laws of some jurisdictions you may have the right to request additional information about the personal information we collect, request access to the personal information we process, correct an error or omission, delete personal information, or object or limit further processing.

HRWS adheres to applicable data protection laws and will respect individual rights requests under those laws.
Because processing your information is necessary to the performance of recruitment, placement, and employment, outsourcing and related professional services that HRWS provides to you, a request to exercise certain rights may result in HRWS being unable to continue providing its services such as recruitment, placement, employment, outsourcing or related professional services. Subject to applicable law, HRWS also may limit or deny requests or charge reasonable fees.

HOW WE PROTECT YOUR INFORMATION

HRWS takes care to secure your personal information.
We regularly monitor industry standards for securing information and review our physical, technical, and organizational security practices in order to determine how best to prevent the loss, misuse, alteration, unauthorized access, destruction, or disclosure of your personal information.

Passwords must be kept confidential and not disclosed to a third party. HRWS will not ask you for your password.

YOUR CONSENT

By using our web site or providing personal information to HRWS you consent to our collection and use of your personal information as described in this Privacy Policy.

NOTIFICATION OF CHANGES

This Privacy Policy is subject to periodic review and change. In order to view the current Privacy Policy, simply check this section of the website.